Installing & activating

1. Connect to Wi‑Fi.
2. Open Settings → Cellular / Mobile Data → Add eSIM.
3. Choose Use QR Code and scan the QR from your BellRoam order email (or enter the details manually).
4. Follow the prompts to add the plan. Label it e.g. "Travel".
5. Keep your home line as default for calls; set the BellRoam eSIM for data when you arrive.

You can install in advance — data only starts when you turn the eSIM on at your destination.

Steps vary slightly by brand, but generally:

1. Connect to Wi‑Fi.
2. Open Settings → Connections / Network → SIM manager → Add eSIM / Add mobile plan.
3. Scan the QR code from your order email.
4. Confirm and enable the plan; set it for mobile data.

Some Android networks require you to add an APN — see the Troubleshooting article "Data not working after install".

Install any time — even days early. Activation (validity start) happens automatically the first time the eSIM connects to a mobile network at your destination. To avoid an early start, install over Wi‑Fi and only switch the eSIM data on after you land.

• Make sure you are scanning from a second screen (print it or open the email on another device), as the QR is on the phone you are installing to.
• Increase screen brightness and clean the camera.
• Use manual entry: your email includes the SM‑DP+ address and activation code to type in by hand.
• Still stuck? Email [email protected] with your order number and we'll help.

• Check your spam / promotions folder.
• Confirm the email address on your order was spelled correctly.
• Open your order page — the QR and instructions are always available there, even if email is delayed.
• If your inbox is full or the domain is expired, delivery can bounce. Contact [email protected] and we'll resend to another address.